Moving Winnings Back to Your E-Wallet
When you are ready to cash out, the withdrawal screen mirrors the deposit flow — pick your method, enter the amount and confirm. We route payouts through the same rail you used most recently where possible, which keeps your account wallet and your GCash or Maya balance in sync. Larger withdrawal amounts may require a quick identity check before we release the
funds; that step is there to protect your account, not slow things down. We aim to process requests promptly, but exact clearing times depend on the payment network at the time you submit.
- Go to the withdrawal page — From your logged-in account, open the wallet menu and select Withdraw.
- Pick your payout method — Choose GCash, Maya or InstaPay. We default to your last-used method to save you a step.
- Enter the amount and confirm — Type the amount you want to cash out, review the summary screen and tap Confirm to submit the request.
- Complete any verification prompt — If a security check is triggered, follow the on-screen step. Once cleared, the transfer moves to your e-wallet.